Refund policy

Due to the nature of our products, all sales are final. We do not accept returns, exchanges, or refunds on any item once an order has been delivered.

Each fragrance is freshly decanted or sealed at the time of your order, making it a personal-use item that cannot be resold once it leaves our hands.

The only exception: if you receive a damaged, leaking, or incorrect item, contact us within 48 hours of delivery via WhatsApp with photos of the product and packaging. We will review each case individually and offer a replacement where applicable.

By placing an order, you acknowledge and agree to this policy.